Who We Serve

Healthcare Executives, Boards & Investors

Written for leaders accountable for a healthcare organization's performance including those without clinical credentials, whose lack of a license changes the boundaries of an engagement but not the value of one. Clinical determinations stay with licensed clinical leadership; everything financial, operational, and strategic is in scope.

Executive leadership

  • Chief Executive Officer
  • President
  • Health System President
  • Market and Regional President
  • Hospital President
  • Chief Operating Officer
  • Chief Administrative Officer
  • Chief of Staff

Finance and revenue

  • Chief Financial Officer
  • Chief Accounting Officer
  • Chief Revenue Officer
  • Chief Revenue Cycle Officer
  • Chief Financial Strategy Officer
  • Chief Payer Strategy Officer
  • Chief Managed Care Officer
  • Chief Reimbursement Officer

Clinical and nursing leadership

  • Chief Medical Officer
  • Chief Clinical Officer
  • Chief Physician Executive
  • Chief Ambulatory Officer
  • Chief Service Line Officer
  • Chief Nursing Officer
  • Chief Nursing Executive
  • Chief Advanced Practice Officer
  • Chief Pharmacy Officer
  • Director of Pharmacy

Strategy, quality, technology, and risk

  • Chief Strategy Officer
  • Chief Transformation Officer
  • Chief Growth Officer
  • Chief Innovation Officer
  • Chief Quality Officer
  • Chief Patient Safety Officer
  • Chief Population Health Officer
  • Chief Information Officer
  • Chief Technology Officer
  • Chief Digital Officer
  • Chief Medical Information Officer
  • Chief Data and Analytics Officer
  • Chief Compliance Officer
  • Chief Risk Officer
  • Chief Human Resources Officer
  • Chief Supply Chain Officer
  • Chief Experience Officer
  • Chief Marketing Officer

Owners, investors, and stakeholders

  • Healthcare business owners
  • Founders and co-founders
  • Managing members and partners
  • Shareholders
  • Majority and minority owners
  • Private investors and angel investors
  • Private-equity and venture-capital representatives
  • Healthcare real-estate investors
  • Franchise owners
  • Non-clinical practice owners where state law permits
  • Successor owners
  • Prospective purchasers
  • Acquisition teams
  • Lenders and funding partners
  • Grant funders and donors
  • Joint-venture partners
  • Employer-group and payer representatives

Boards and governance

  • Board chair
  • Vice chair
  • Secretary
  • Treasurer
  • Board members and trustees
  • Independent directors
  • Executive directors
  • Advisory and foundation board members
  • Hospital authority members
  • Investor- and community-appointed directors
  • Patient representatives
  • Audit, Finance, Compliance, Quality, Strategy, Governance, Compensation, Investment, and Technology committee chairs

Everything I can do for you

The full scope of work available to executives, boards, and investors.

Clinical determinations stay with licensed clinical leadership. Everything financial, operational, and strategic is in scope. Each category below is a body of work I deliver directly; when an engagement requires a licensed CPA, attorney, or clinician, I bring in that professional.

Healthcare revenue cycle and reimbursement

  • Practice and revenue assessment
  • Medical billing
  • Charge entry and charge capture review
  • Claim scrubbing and submission
  • Payment and adjustment posting
  • Denial prevention and root-cause analysis
  • Denial appeals
  • Underpayment identification and recovery
  • Contract-rate variance monitoring
  • Accounts receivable analysis and cleanup
  • Legacy A/R recovery
  • Patient balance workflows
  • Secondary and coordination-of-benefits billing
  • Eligibility and benefits verification workflows
  • Prior authorization administrative support
  • Coverage, coding, and payment strategy
  • Payer policy research
  • Payer contract financial analysis
  • Payer mix analysis
  • Revenue integrity assessment
  • Revenue leakage assessment
  • Billing vendor evaluation
  • Revenue cycle dashboards
  • Standard operating procedures
  • Staff education and training

Credentialing and enrollment

  • CAQH profile build and attestation
  • Medicare enrollment and reassignment
  • State Medicaid enrollment
  • Commercial payer applications
  • VA Community Care applications
  • DMEPOS enrollment
  • Adding providers to existing contracts
  • Adding locations
  • Revalidation calendars and monitoring
  • Application status tracking
  • Provider roster maintenance
  • Demographic and payer updates
  • Credentialing document management
  • Enrollment gap identification
  • Credentialing software selection

Financial management and CFO advisory

  • Fractional CFO advisory
  • Budgets and forecasts
  • Cash flow planning and 13-week forecasting
  • Financial statements and management reporting
  • Monthly reporting with written commentary
  • Profitability by provider, location, and service line
  • Pricing and margin analysis
  • Break-even analysis
  • Working capital analysis
  • Capital purchase modeling
  • Debt and financing scenario analysis
  • Owner distribution planning support
  • Financial turnaround planning
  • Expansion modeling
  • Executive and board dashboards
  • Lender and investor reporting
  • Decision briefs
  • Internal financial controls
  • Month-end close improvement
  • Bookkeeping
  • Chart of accounts development
  • Bank and credit card reconciliation
  • Accounts payable and receivable
  • Vendor statement reconciliation
  • General ledger cleanup
  • Payroll coordination
  • Sales tax process support
  • Separation of duties assessment
  • Cash handling controls

Governance and board support

  • Board orientation and education
  • Healthcare financial literacy for trustees
  • Board dashboards
  • KPI selection
  • Committee structures
  • Board calendars and agendas
  • Decision memoranda
  • Risk registers
  • Policy inventories
  • Management accountability structures
  • Corrective action monitoring
  • Financial performance reviews
  • Budget presentations
  • Executive reporting templates
  • Governance documentation
  • Board retreat facilitation
  • Stakeholder communication plans

Organizational and workforce

  • Organizational assessment
  • Organizational design and reporting lines
  • Workforce planning
  • Staffing assessments
  • Job descriptions and role definition
  • Accountability structures
  • Onboarding programs
  • Performance management structures
  • Staff development planning
  • Internal versus outsourced staffing analysis
  • Workflow mapping and redesign
  • Standard operating procedures
  • Productivity measures
  • Performance improvement plans
  • Project management structures
  • Change management support
  • Business continuity planning
  • Policy and procedure development
  • Supply chain and inventory workflows
  • Purchasing and vendor management
  • Contract performance tracking

Compliance and readiness support

  • Operational compliance assessment
  • Licensing and accreditation readiness
  • Requirement research and checklists
  • Policy and procedure organization
  • Document control systems
  • Evidence file preparation
  • Mock administrative reviews
  • Corrective action tracking
  • Responsibility matrices
  • Survey calendar development
  • Audit preparation coordination
  • Compliance dashboards
  • Internal control assessment
  • Training coordination

Technology and digital systems

  • Technology strategy and system selection
  • Business requirements definition
  • Workflow to technology mapping
  • Practice and business websites
  • Client and patient portals
  • Digital intake systems and forms
  • Appointment and consultation request systems
  • Secure document workflows
  • Payment integrations
  • Financial and revenue cycle dashboards
  • Credentialing and enrollment trackers
  • Denial and rejection trackers
  • Referral management workflows
  • CRM requirements
  • Database planning
  • User role design
  • Administrative automation
  • Vendor and platform evaluation
  • Base44 applications
  • Next.js and React development
  • GitHub project organization
  • Vercel deployment
  • Testing and implementation support

Marketing, growth, and research

  • Marketing strategy
  • Patient and customer growth planning
  • Referral partner and referral network development
  • Physician and provider outreach strategy
  • Hospital discharge and facility partnership strategy
  • Service line positioning
  • Local search and SEO strategy
  • Website conversion strategy
  • Content strategy
  • Community partnership development
  • Reputation management planning
  • Email marketing
  • Growth dashboards
  • Market and demand research
  • Competitor analysis
  • Geographic opportunity studies
  • Customer and patient personas
  • Service gap assessment
  • Market feasibility studies

Training and development

  • Practice and business owner training
  • Management and leadership development
  • Revenue cycle education
  • Billing and denial training
  • Financial management training
  • Coding workflow education
  • Board and executive education
  • Staff training programs
  • Curriculum development
  • Workbooks and learning resources
  • Workshops and structured courses
  • Coaching and mentoring
  • Personal development and career transition support
  • Accountability structures

Government contracting

  • SAM.gov registration support
  • Capability statement development
  • NAICS positioning
  • Bid and proposal preparation
  • Grant readiness assessment
  • Funding opportunity research
  • Past performance documentation
  • Procurement research

Start with an assessment, not a contract

Two weeks, fixed fee, $2,500 to $5,000 depending on practice size. You get a written finding: where the money is going, what each leak is worth annually, and what it costs to fix. You own that report whether or not you hire me for anything after it.

Start with an assessment