What is LifePath Navigator?

LifePath Navigator helps you explore coaching programs, review policies, book sessions, and manage bookings, leads, and launch tasks across 16 pages.

Is coaching the same as therapy?

No. Coaching is goal-focused and educational. It is not therapy, counseling, medical care, legal advice, or financial advice. When something needs a licensed professional, you will be referred out, and in a crisis you should call or text 988.

What can coaching actually help me with?

A specific decision or change you have been circling: a career move or a return to work, an interview and a salary conversation, a team that is not performing, debt payoff order and a cash flow plan, getting a business or a government contract ready, attention and follow-through, confidence under pressure, hard conversations at home, or clarity about what comes next. Coaching turns that into a written plan with steps you own.

How do I choose the right service?

Start from the outcome, not the title. Every service on the Services & Rates page lists who it is for, what the sessions cover, and its rate by session length. Pick the one closest to your goal and describe the situation in the intake. If two apply, start with the shorter session and let the work tell you what is next.

What if my situation is not on the service list?

Choose Service not listed and describe what you are working through. If it sits inside coaching scope, Melissa confirms the fit, the rate, and the next step before anything is charged. If it needs therapy, legal, tax, medical, or credit repair work, you are told directly and refunded in full, since no session has begun.

How much does a session cost?

Sessions are priced by length: 30 minutes $75, 45 minutes $115, 60 minutes $150, 90 minutes $225, and 120 minutes $300. Specialty programs carry their own hourly rate, prorated by session length, for example Relationship Coaching at $175 per couple hour, ADHD Focus at $175 per hour, and the veteran rate at $125 per hour. Your exact total appears before you pay.

When does payment happen?

At booking. Paid sessions are charged by card through a secure Stripe checkout, and your session is confirmed once payment is received. Your card details never reach this site. Programs arranged by proposal are invoiced after Melissa reviews the request.

Do you take insurance?

No. Coaching is not billed to health insurance, and it is not a medical service. If you plan to use an HSA or FSA, confirm with your plan administrator first, because coaching is usually not a covered expense.

Can I book a package or a retainer instead of one session?

Yes. Many clients book a session, then continue at a cadence that fits the goal, and Between-Sessions Accountability Coaching exists for check-ins between full sessions. Executive advisory retainers, group programs, and organizational work are quoted by proposal and invoiced separately. Retainers are billed in advance each period and renew only if you opt in.

Coaching is provided nationwide, remote by Zoom or Teams, plus in office in Florence, South Carolina. A few services carry state-specific terms, which the booking flow shows after you choose your state, before any payment.

How do office and remote sessions differ?

Office sessions run Monday to Friday, 11:00 AM to 6:00 PM Eastern, at 503 Second Loop Rd in Florence. Every other time is remote, and you receive the meeting link by email. All appointment times are scheduled and displayed in Eastern Time.

What happens in a first session?

You set the goal in plain language, walk through where things stand now and what you have already tried, and leave with the next three steps written down. A 90 or 120 minute session includes a fuller assessment and a written action plan. A 30 or 45 minute session is built for one decision or one conversation you are preparing for.

How many sessions will I need?

That depends on the goal. A single session is often enough for one decision, an interview, or a document review. Skill-building work such as attention, confidence, conflict, or a job search usually takes several sessions spaced a week or two apart. There is no package requirement, and you decide after each session whether to continue.

What is the cancellation policy?

Reschedule or cancel free with at least 24 hours' notice by email. Inside 24 hours the session is charged in full. Joining more than 15 minutes late counts as a no-show and is charged in full, and late arrivals still end at the scheduled time.

What is the refund policy?

There is a full refund before any session begins if you cancel within 3 business days of purchase, if the service is not available in your state, or if a Service not listed request turns out to be outside coaching scope. Once a session has begun or been completed there is no refund, and for a package, no refund once the first session begins. If Melissa cancels and you cannot reschedule, that session is refunded.

What if I need urgent help?

Coaching is not an emergency service and messages are not monitored around the clock. In an emergency call 911. In a mental health crisis call or text 988 to reach the Suicide and Crisis Lifeline.

Frequently asked questions

Questions clients ask first

Cost, fit, scheduling, cancellations and privacy, answered plainly. If your question is not here, send it over and it will be answered within one business day.

Is coaching right for me?

Cost and payment

Sessions and scheduling

Cancellations, refunds and privacy

Ready to choose a time?

Pick a program, complete the short intake, and see your exact total before you pay. Every appointment time is shown in Eastern Time.

Book a session See Coaching Services & Rates